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General Product FAQ's

All Product related enquiries relating to Size & Safety, Material and Care, Tips and Advise

How do I choose the right size Sleeping Sack?

Our general recommendation for your child's progression through our sleeping sac range is:0-3M - Swaddled (arms in or out) with our Cocoon Swaddle Sack3-12M - Transition to a Jersey Sleep Sack, which has a similar slim-fit design and fabrication to o

Why choose organic fabric?

Why choose organic fabric?. Choosing organic fabric for your baby’s sleepwear can contribute to a better night’s rest. Natural, organic fibers help regulate body temperature by dispersing moisture and providing consistent warmth. All our ergoPouch sw

What is the best way to wash and care for my Sack?

Our padded 2.5 TOG and 3.5 TOG pouches will naturally hold more water during the wash. To help with this, wash your sleeping sack in a full load of washing. The full load distributes the water evenly rather than your sack absorbing most of the

Should I choose an sleeping sack with sleeves?

Our pouches are available in both sleeveless and sleeved versions, starting from 3 months and up. As a general rule, we recommend choosing a sleeved sleeping sack if the room temperature is below 70°F (21°C). It’s normal for your child’s hands to fee

Do I use blankets on top of a sleeping sack?

Our TOG-rated sleeping bags are designed to provide optimal warmth and insulation, keeping your child comfortable throughout the night without the need for loose bedding. They are intended as a safe alternative to blankets. For safe sleep, always ens

When should I stop using a Sleeping Sack?

The transition from a sleeping sack to a Sleep Suit Sack or Sleep Onesie is a personal choice. Many toddlers make the switch once they start walking and want more freedom for their legs in the crib. However, it’s common for children to continue using

How to dress a baby who has a fever?

How to Dress My Baby When They're Sick. Always consult a doctor if you're concerned about your baby's illness or fever. When dressing a sick baby, the most important thing is to ensure they’re comfortable. Instead of checking their hands and feet (wh

What is a TOG?

If you’re new to TOG ratings and wondering how they relate to sleepwear and swaddling, we’ve got you covered!. A TOG (Thermal Overall Grade) is a unit of measurement that indicates the warmth and insulation level of sleepwear or bedding. In simple te

What to Wear Camping in Temperatures Under 57°F?

We do not recommend layering two sleep sacks together, as it can make it difficult to monitor your baby’s body temperature, and excess layers can increase the risk of overheating. To ensure your child is comfortable, we always suggest checking their

Why does my Sleeping Sack has brown stains after washing?

Why does my ergoPouch have brown stains?. Occasionally, small bits of organic cotton bud can get trapped inside the filling of our sleeping sacks. Since our cotton is not chemically bleached, the pigment from these tiny buds may burst and cause brown

My Sleeping Sack has shrunk what can I do?

All of our fabrics are pre-washed and undergo shrinkage testing. However, due to the organic nature of our materials, some shrinkage may still occur after washing. We allow for a shrinkage tolerance of +/- 2cm and add extra length to our pouches to a

How Many Sleeping Sacks Do I Need for My Baby?

The number of sleep sacks you'll need for your baby depends on a few factors, such as how often you do laundry, the weather conditions in your area, and your baby’s growth. However, most parents find that having 3 to 4 sleep sacks is ideal. Here's wh

My child keeps escaping from their sleeping sack! What can I do?

My Child Keeps Escaping from Their Sleeping Sack! What Can I Do?. This is a common challenge! We’ve designed our sacks with extra-large zip covers to help prevent little fingers from accessing the zippers. For our toddler series (Sleeping Sack, Sleep

Do You Prioritize Weight or Length When Choosing a Baby Sleeping Sack?

We generally recommend selecting a sleeping sack based on your baby’s weight to ensure the best and safest fit, especially around areas like the neck and upper body. A snug fit around the neck is essential to prevent the sack from sliding up over you

Where are your products manufactured?

Our products are designed at our head office in Melbourne, Australia, and manufactured using ethical and sustainable practices in China. Our partner factories uphold certified quality management standards and are committed to fair labor practices.

What are your zippers made from?

Our zipper sliders and pullers are crafted from durable zinc alloy and coated with enamel, a type of metal paint. The zipper tape is made from polyester, while the zipper teeth are constructed from nylon. Both the tape and teeth are dyed with non-tox

Can I exchange or replace a faulty item if I purchased from another stockist?

Purchases through Other Retailers. We’re Sorry to Hear About Your Experience. While we take great care in our quality control, we understand that, on occasions, a faulty item may go unnoticed and end up in your hands. If you purchased this product fr

Why has my product has faded after washing?

Rest assured, this fading does not affect the safety, performance, or warmth of the product. Please note that this is a rare occurrence and typically only affects a small batch of fabric. We work closely with our manufacturer to address any such issu

Can pilling occur on your fabrics?

Pilling can occur on any fabric, especially with regular use and washing. Our organic cotton is soft and free from harsh chemicals, but it may still experience pilling over time, particularly if your child moves around a lot during sleep. This is a n

My child suffers from eczema, is ergoPouch suitable for them?

Yes, our products have been reviewed and deemed safe for children with eczema by the Eczema Association of Australasia Inc. (EAA). Eczema (also known as atopic dermatitis) is a common, recurring skin condition that affects one in three people at some

Does the TOG rating change over time?

All of our products undergo rigorous testing to ensure they meet the appropriate TOG  rating, which includes assessing the stability of warmth over time. While the TOG rating is designed to remain consistent throughout the life of the product, there

How should I dress my baby if the temperature drops overnight?

It’s common for room temperatures to fluctuate, especially during seasonal changes, and a drop in temperature overnight can affect your baby’s comfort. If you notice that the temperature in your baby's room drops, here are some helpful tips:. Choose

Can I wear the Sleep Suit Sack or Sleep Onesie in a car?

Yes, you can wear the Sleep Suit Sack, Sleep Onesie, and our Layers/Pyjamas in a car seat under the following conditions:. By following these guidelines, your child will stay comfortable and safe while traveling.

How do I dress my baby in temperatures of 79°F or above

For room temperatures of 79°F (26°C) or above, it is important to dress your baby in a way that keeps them comfortable, safe, and reduces the risk of overheating. Room temperature fluctuations, especially during seasonal changes, are a common challen

Why are Natural Fibers so Important?

Natural fibers are essential for ensuring a comfortable, restful sleep for babies and children. They improve breathability, helping to maintain an even body temperature, which promotes a safer and more comfortable sleep environment. Sleepwear made fr