How can I check my order status?Updated 3 months ago

Where is my order?

Once your parcel leaves our warehouse, we will send you a shipping confirmation email containing your tracking information. This will allow you to check the status of your shipment at any time.

Physical goods/orders are shipped from our warehouse in Idaho and will be delivered by either UPS and/or other reputable courier companies.

If you can’t find the tracking email, you can also view the details through your ergoPouch account.

For information on order processing times, please refer to our Order Processing Time.